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It is the origin and center point of the service life cycle in ITIL . It provides enhanced guidance over what should be What is the purpose of service strategy ? The main purpose of the service strategy is to define clearly the perspective, position, plans, and patterns that are needed to bring the desirable outcome for the What are the objectives of service strategy? l  The first objective is to make us clearly understand what a strategy actually is. l  Then the second objective revolves around the meaning of services and the customers who actually use them. l  The third objective revolves around defining what how the value should be created and then delivered to the customers that required the services. l  Fourth point circulates around the need to give opportunity to provide better services. l  Fifth point is to get a clear and proper model of what services are needed and how they will be funded and delivered. Its purpose needs to be defined too. What is the...

To excel in any certification or qualification one has to be very considerate about the curriculum of its subjects and the material one has to cover to get a full grip on the subject or certification or a qualification. Before discussing the syllabus, we ’ll go for the Exam Format first: Number of questions: There are 120 questions for this exam in which there are 20 questions that are called pre-test or random questions whose score is not included in the final result. Type of questions: All of these questions are multiple choice questions with four options each Duration of exam: The duration of the exam is three hours. Type of exam: It is a computer based exam taken in a certain exam centre. Syllabus: Now coming on to the actual part, The syllabus of this exam is lined out as “Domains of Practices”. There are seven domains of practices for the Agile Certified Practitioner exam. Domain I Agile Principles and Mindset : This domain covers 16% syllabus of ACP exam questions. Domain II Val...

Project managers have to deal with many things while working on a certain project. A tiny change can alter the project and its undergoing progress a lot so it is better to understand how it is done properly in order to avoid convenience. The sole purpose of change management is to ensure that a change is going to bring a positive result and the intended and expected results before the change was introduced. It is not entirely possible but to attain maximum benefit is preferable. One huge change that can be expected or unexpected but it has a huge impact on the project is change in people. Change is understood in different levels in an organisation  i.e. l  Enterprise level l  Project level l  Indi vidual level Enterprise Level: Competency and capability of an organisation . Project level : When we are taking multiple initiatives, the benefit and value creation of and for the organisation  should be kept in mind. Individual level : It is an approach that depends...

Risk is something that can never be avoided in a business. W hile projects are undergoing for the businesses and organisation , we can never say or tell that the project is planned out perfectly and nothing can go wrong. A nything can go wrong when the outcome is being achieved, there is no such thing as perfection because planning and execution are greatly related but totally different aspects. What we plan while making a project charter always leaves some space for risk because some things might not go according to as planned, so it needs to be fixed before it does a damage that cannot be comprehended. For this specific task, project risk management does its wonders. P roject managers are there to ensure that the risks that the project faces are kept minimal in order to avoid disappointment. If we divide it further, risks are divided into two parts: l  Positive Risk Impact l  Negative Risk Impact Risk Management basically comprises of four major steps mentioned as follows: ...

This term is specifically referred to the coordination of all the elements present in a project. A project that is undergoing the process towards its completion is getting there through multiple phases such as coordinating tasks, coordinating resources, coordinating resources and coordinating any other project elements in addition to managing all the aspects of the project. I t also involves making trade-offs between competing requests and evaluating resources. This can be understood better with this example that there is an undergoing project but it is not on the suggested or planned track so some changes are needed to be made. N ow it depends upon the project management professional to decide whether to go a little bit over budget to end this project well and on time or to increase the time span of the completion of the project in order to save resources. Judging the situation carefully and then taking the best decision for the project is the core part of the project completion mana...

If you are already working in an information technology sector or even considering to start your new career in IT, this article will help you a lot in gaining a better understanding about the tactics you can adopt to give it s boost. The U.S. Bureau of Labor and Statistics have predicted that computer and information technology occupations will face an increase from 2016 to 2026 and more door of opportunities will be opened for people who are seeking a career in this field. Now the first step is to recognise  the demands of the market, how you can be in demand? How will you position yourself in a way that it will help you give a kick-start to your career? What the organisations  are seeking in the market in the form of human resources? What do they need in a resource when they are searching for one? What makes them choose a person when several people are there as an option? To attain maximum potential in a certain field, one exactly needs to know that where should they spend t...